1. Introduction
At RYO Marketing, we strive to provide the best digital marketing and web development services to our clients. However, if you are not satisfied with our services, we offer a fair refund policy as outlined below.
2. Eligibility for Refunds
- Refunds are only available for services that have not been fully delivered or completed.
- To be eligible for a refund, you must request it within 30 days of the initial payment.
3. Non-Refundable Services
- Custom development work that has been approved and delivered.
- Any third-party services or products purchased on behalf of the client.
- Services that have been partially completed, unless otherwise agreed upon.
4. Process for Requesting a Refund
- To request a refund, please contact us at info@ryomarketing.com with your order details and the reason for the refund request.
- Our team will review your request and respond within 7 business days.
5. Approval of Refunds
- If your refund request is approved, we will process the refund within 14 business days.
- Refunds will be issued to the original payment method used during the purchase.
6. Partial Refunds
- In cases where services have been partially completed, we may offer a partial refund based on the work completed and the remaining scope of work.
7. Changes to the Refund Policy
- RYO Marketing reserves the right to modify this refund policy at any time. Any changes will be posted on our website.
8. Contact Information
If you have any questions about our refund policy, please contact us at:
- Email: info@ryomarketing.com
- Phone (Pakistan): +923312131377
- Phone (USA): +1 (307) 289-8018
- Pakistan Office: 1st Floor PJ Arcade, Jinnah Avenue near Zong HeadOffice, Islamabad, 44000 Pakistan
- USA Office: 30 N Gould St Ste R, Sheridan, WY 82801